We do this by believing in people and in technology: with these powerful levers, we move in search of solutions.
We are committed to offering high-quality consulting services that are reliable, secure and sustainable, in compliance with regulatory requirements and the expectations of customers and stakeholders.

We acknowledge our responsibility in safeguarding the information and data processed, in promoting an inclusive environment that respects gender equality, in spreading a culture oriented towards sustainability as well as in preventing risks, operating with integrity and in accordance with ethical and legal principles.

Governance

Who guides us in our strategic choices and helps us take those all-important decisions, making Feinar the partner of choice in the province of Belluno and further afield?

The Feinar Srl Board of Directors is made up of:

Maria Lorraine Berton, Chairman
Claudia Scarzanella, Deputy Chairman
Paolo Candiago, Director
Andrea Ferrazzi, Director
Michele Basso, Director
Cristiano Gaggion, Director.

 

The General Director of Feinar is Andrea Tomasini.

In a global context marked by rapid changes, including those linked to climate and sustainability, we adopt a proactive approach, integrating these aspects into our strategy and operational processes.
By combining innovation and quality, we are committed to promoting meaningful and lasting transformations, guided by a strategic and responsible vision, founded on the principles of quality, information security, personal data protection, inclusion and legality.
We operate in compliance with the regulations in force and adopt the organizational models proposed by the following standards:

• UNI EN ISO 9001:2015 for quality management,
• ISO/IEC 27001:2022 – 27017:2015 – 27018:2025 – NIS2 for information security
• UNI/PdR 125:2022 for gender equality.

Our commitment is also consistent with the principles of sustainable development and, by applying the Organizational Management Model pursuant to Legislative Decree 231/2001 as a control tool for the company’s administrative liability and for the prevention of offences, we ensure an ethical, transparent organization oriented towards continuous improvement.

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Our integrated vision is based on a performance-oriented culture, which places people at the center as an essential driver of innovation and continuous improvement. We believe that valuing human capital means promoting an inclusive environment, based on the principles of diversity, equity and inclusion, capable of fostering the talent, creativity and well-being of each person.

In this context, innovation is not only technological but also cultural, aimed at generating a positive and sustainable impact for the community and the environment in which we operate. Social responsibility is for us a concrete commitment, which translates into actions and strategies aimed at creating shared value, ensuring fairness and respect in internal and external relationships.
Our development is based on
four strategic drivers, interconnected and synergistic, which allow us to build a sustainable, resilient and future-oriented model.

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We operate in accordance with the requirements of the UNI EN ISO 9001:2015 standard, placing the needs of interested parties at the center.

Our approach to quality is based on solid and shared principles: we place the customer at the center of operational and strategic choices, we constantly optimize processes, tools and skills to offer excellent services, we collect and analyze feedback to anticipate needs and improve the experience, fully complying with all applicable regulatory, technical and contractual requirements.

Our mission is to be a reliable, complete and proactive point of reference, capable of supporting customers with concrete, integrated and valuable solutions, even in the most complex contexts. For this reason, we are committed to operating with transparency, responsibility and a results-oriented approach, offering a service that is a guarantee of quality and trust.

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For Feinar, information security is a priority, aimed at protecting the company’s information assets, customer data and the rights of natural persons whose personal data are processed. The active protection of information and sensitive data is an integral part of our responsibility, reflecting our constant commitment to ensuring the requirements of confidentiality, integrity and availability of information.

To achieve these objectives, Feinar invests in the design, management and maintenance of a solid technological, physical, logical and organizational structure. In this perspective, the organization is committed to developing, maintaining and continuously improving an Information Security Management System (ISMS), compliant with the requirements of the ISO/IEC 27001 standard, integrated into the processes and services provided.

We operate in full compliance with Regulation (EU) 2016/679 – GDPR, ensuring lawful, secure and transparent processing of personal data.
For the implementation and delivery of cloud services, pursuant to ISO 27017 guidelines, Feinar undertakes to adopt security requirements that take into account risks arising from internal personnel, the secure management of multi-tenancy (infrastructure sharing), access to customers’ cloud assets by its personnel, access control (in particular administrators), communications to customers when infrastructure changes occur, the security of virtualization systems, the protection and access of customer data in a cloud environment, the management of the lifecycle of customers’ cloud accounts, the communication of data breaches and guidelines for sharing information to support investigation and forensic activities, as well as constant security regarding the physical location of data on cloud servers.
Furthermore, Feinar is constantly committed to protecting the personal data of the data subjects it manages, with particular reference to those of its customers. With regard to the latter, the company, pursuant to ISO 27018 guidelines and in accordance with applicable privacy legislation (GDPR), acts as a “Data Processor”, i.e., as a Data Processor pursuant to art. 28 of the GDPR, declaring this status and the related obligations deriving therefrom in contracts with customers.
These obligations are also reported in the appointments as processor of the suppliers used by Feinar to carry out the processing.

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People are at the center of our organization and represent the main driver of success. The quality of services, innovation and the sustainability of our business model depend directly on the well-being, motivation and enhancement of each colleague. For this reason, we are committed to creating and maintaining a work environment in which all people feel respected, valued and have equal opportunities for growth and development.

Our commitment

We are committed to promoting and consolidating an organizational culture oriented towards well-being, inclusion, equity, people enhancement and continuous learning, recognizing these elements as strategic for sustainable growth and the quality of our services. This commitment is consistent with our corporate values and with the requirements of the UNI/PdR 125:2022 Practice.

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Feinar Srl intends to promote compliance with laws and regulations, provisions and applicable legislation, requiring all subjects who operate for it a constant commitment to legality, establishing relationships based on mutual trust, promoting respect for the physical and moral integrity of the person, safeguarding employees and collaborators from acts of psychological violence and discrimination, protecting the processed personal data.

For this purpose, Feinar Srl has adopted an Organization, Management and Control Model, constantly verified and updated.

The following are available:

Internal reporting channel

All recipients of Model 231, employees, third parties and stakeholders who interact or carry out business with Feinar Srl shall promptly report to the company:

• detailed instances of unlawful behaviour, in accordance with Italian Legislative Decree 231/2001, based on precise, well-founded suspicions, or breaches of the company’s Organisation and Management Model, which they have become aware of during the course of their work or their relations with the Company;
• actions, behaviour or events that may lead to the committing of a crime or a violation of standards, regulations or other laws or rules of the competent authorities;
• any act of discrimination, harassment or action that is in breach of Feinar Srl’s Gender Equality Policy;
• any other breach of corporate procedures or rules, including breaches of the Code of Ethics or Model 231.

Reports may be submitted as follows:

• by sending a letter to the “Chairman of the Supervisory Body Model 231/01 Feinar Srl, via G. Rossa no. 101 – 32100 Belluno” marking it “CONFIDENTIAL”. In order to guarantee confidentiality, the report must be placed in a sealed envelope which must then be placed in a second envelope containing the personal details of the whistleblower with a photocopy of their ID;
• by arranging an appointment for a private meeting with the Chairman of the Supervisory Body Model 231/01;
• by using the internal reporting channel, where both written reports and voice messages may be sent. This platform, which is separate from Feinar Srl’s IT systems, guarantees that the identity of the whistleblower shall remain confidential.

Whistleblowers may also submit reports through the external reporting channel of the National Anti-Corruption Authority (ANAC), if they have already submitted a report through the internal reporting channel which has not been followed up, if they have reasonable grounds to believe there is a risk of retaliation or that there may be an imminent or manifest danger to the public interest.

Feinar Edo shareholders:

The trade associations in the area where the company is based oversee this service, making use of the organisation, staff and IT systems of Feinar.

FEINAR’s integrated delivery model combines three complementary dimensions:
the corporate and contractual support of FEINAR E.D.O. SRL, the operational and technological structure of FEINAR SRL, and the professional support of FEINAR E PARTNERS – STP.
This structure allows us to offer a coherent, scalable, and manageable solution throughout the entire project and service cycle.